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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Unable to get printer eMail address. Directions are of NO US...

Create an account on the HP Community to personalize your profile and ask a question
01-02-2021 08:24 PM
- Sign in to HP Smart.If you have not set up an HP account, go to Set Up an HP Smart Website Account.
- Select your printer, if necessary.
- Scroll down to the ePrint settings, and then click ePrint Address, if necessary.
- Type the address you want use, and then click Submit.
The above steps DO NOT WORK...NOTHING is PRINTED.
HP ePrint is a free service from HP that allows you to print to your web-connected printer anytime, from any location. It’s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint. IF YOU CAN FIND EMAIL ADDRESS ??
Printer control panel: Tap the HP ePrint icon or button
on the control panel, or navigate to Web Services Setup, Network Setup, or Wireless Settings to locate the Web Services menu. The HP ePrint email address displays on the Web Services screen.
NO IT DOES NOT
Once you have signed up for an account on ePrintCenter, you can sign in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer’s HP ePrint email address to print, and get help for HP ePrint. EMAIL ADDRESS NOT LISTED
on the control panel, or navigate to Web Services Setup, Network Setup, or Wireless Settings to locate the Web Services menu. The HP ePrint email address displays on the Web Services screen.
01-11-2021 11:27 AM
Hi @OFJP8600N911a,
I'd like to help!
Connect your printer to the web, and then get the printer email address.
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Turn on the printer, load plain paper in the input tray, and make sure ink or toner cartridges are installed.
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Turn on Web Services:
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Touchscreen displays: On the printer, touch or press the HP ePrint button or icon
. Tap Setup, and then follow the on-screen instructions to turn on Web Services.
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Text-based displays: On the printer, navigate to Web Services Setup, Network Setup, or Wireless Settings, and then follow the on-screen instructions to turn on Web Services.
If Web Services are enabled already, tap Print or Print Info.
The printer email address displays on the control panel and an info page also prints with the printer email address.
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Find the HP ePrint email address that displays. If the printer email address does not display, wait a few hours, and then try printing the info page again
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
01-13-2021 08:28 PM
Connect your printer to the web, and then get the printer email address.
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If this worked, would not be posting.
UNABLE to get EMAIL address.
Appreciate you attempt to assist.
Thank you.
Just wait to get to printer location, and then print.
Unable to use "Send to eMail address" option.
Otherwise, printer works very well, The copies are clear and legible.
Thanks again.