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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Unable to print in HP515 printer giving spooler error.

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07-07-2020 09:38 AM
Hi @Samad2907
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
Let's try a power reset on the printer
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Restart your phone and try printing.
If issue persists,
Step 1: Install the HP Print Service Plugin
Install the HP Print Service Plugin on your Android OS 5.0 or later, and then turn on the plugin.
NOTE:Menus, icons, and the location of the print settings vary by Android version and device manufacturer.
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Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.
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On your Android device, install or update the HP Print Service Plugin (in English).
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Once the installation or update is complete, choose your Android device to turn on the plugin:
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Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.
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Android 6 (Marshmallow) and earlier devices: Tap Settings, search for and open HP Print Service, and then tap On.
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Turn off any other print service plugins, if necessary.
Your Android device is now ready to print using the HP Print Service Plugin.
Step 2: Print with the HP Print Service Plugin
Print photos, documents, emails, or webpages from Android apps that provide a Print option on their menu.
Learn how to print from an Android device to a wireless HP printer.
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Open the item you want to print, tap the menu icon
, and then tap Print.
A print preview screen displays.
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Tap the down arrow
to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.
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Tap the down arrow
to change any print settings, and then tap the Print
icon.
Hope this helps! Keep me posted.
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Have a great day!