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CarlG84
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Unable to register HP DeskJet 3758 from Asus Chromebook

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Chrome OS

I am unable to register my DeskJet 3758 printer with my Asus Chromebook. I've gone through the steps to add the printer but  I keep getting an error message saying "Could not complete registration. An error has occurred. Please check your printer and try again."

The printer shows up in my devices.

There is a strong wifi connection

I have even shut down all of my extensions in case something was blocking it.

My wife has the same computer and was able to connect with zero problems. 

Any help would be greatly appreciated.

CG

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The_Fossette
HP Support Agent
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@CarlG84,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues printing from your Chromebook.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04683559

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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