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‎03-30-2016 05:05 AM - last edited on ‎03-30-2016 08:29 AM by Retired

HP Recommended
Product: HP LaserJet 400 MFP M425dn
Operating System: Microsoft Windows 10 (64-bit)

I'm tring to setup my HP LaserJet 400 MFP M425dn to Scan to mail. I'm using windows 10. Can anyone help me out with this issue?

 

 Your E-mail Address *   *@genesisglobalaviation.com

SMTP Server *                    mail.genesisglobalaviation.com

SMTP Port *                         465

Ticked box                           Always use secure connection (SSL/TLS)

SMTP User ID *                   *@genesisglobalaviation.com

SMTP Password*              ************

Ticked box                          SMTP server requires authentication for outgoing e-mail messages

 

 

I have configured with the above details and still getting error message when i click save and test

 

Please assist

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2016 10:51 AM

HP Recommended

Hi Ukeme,

 

Go to How To: Scan to Email. It's for a different printer, but it contains very detailed steps that worked for different printers.

 

Let me know if that helps!

Cloud Queen
I am an HP employee. I work on behalf of HP.

Click the thumbs up + button if I have helped you.

Mark Accepted Solution if your problem is solved.

View solution in original post

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1 REPLY 1

‎05-18-2016 10:51 AM

HP Recommended

Hi Ukeme,

 

Go to How To: Scan to Email. It's for a different printer, but it contains very detailed steps that worked for different printers.

 

Let me know if that helps!

Cloud Queen
I am an HP employee. I work on behalf of HP.

Click the thumbs up + button if I have helped you.

Mark Accepted Solution if your problem is solved.
Was this reply helpful? Yes No
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