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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Using printer with android phone

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03-05-2023 09:43 AM
I have downloaded the HP Print Service Plugin hoping to use this to print from my mobile phone to my printer. When I open it, the first of the four dots is blue but the remainder are greyed out. How do I progress further or have I downloaded the wrong app?
03-10-2023 07:55 AM
Hi @DGH1,
Welcome to the HP Support Community.
I'd like to help!
That is correct. Kindly go through the steps and see how it goes.
Install the HP Print Service Plugin
Install the HP Print Service Plugin on your Android smartphone or tablet, and then turn on the plugin.
Confirm your Android device is connected to the same network as your printer.
On your Android device, install or update the HP Print Service Plugin (in English).
Android 6.0 (Marshmallow) and 5.0 (Lollipop): Tap Settings, search for and open HP Print Service, and then tap On to turn on the plugin.
NOTE:
If you are using Android 7.0 (Nougat) or later, the plugin turns on automatically after installation.
Print with the HP Print Service Plugin
Print photos, documents, emails, or webpages from Android apps.
Open the item you want to print, tap the Menu icon , and then tap Print. If the app you are using does not have a Print option, tap the Share icon or look for a Share
option in the Export or Send menu, and then select HP Print Service Plugin
or the Print icon
.
On the preview screen, tap the Down arrow to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.
Tap the Down arrow to change any print settings, such as paper size or orientation.
Tap the Print icon .
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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