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Locked

‎02-25-2019 09:12 AM

HP Recommended
Product: Office Jet 3830 all in one
Operating System: Microsoft Windows 8 (64-bit)

The printer was fine until yesterday. It will not print from my computer. The computer is telling me "user intervention" and storing the copies I want. The actual printer does not have an error code or any indicator of a problem.

1 REPLY 1

‎02-25-2019 10:57 AM

HP Recommended

Hi,

Try following below utility by selecting Fix Printing and check if you may then see any difference when printing:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Please let me know the results,

Shlomi



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