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- HP Community
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- When I try to scan multiple pages it brings me a TWAIN error...

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01-22-2019 10:15 AM
When I try to scan more than one document at a time an error occurs TWAIN TWCC_BUMMER and will only scan in the first sheet. This would not be an issue if I didn't need to scan up to 20 documents into my computer. I've tried calling tech support for my printer and redownloading software but it will not work. I was wondering if maybe I had something on my PC that was blocking the download? However my printer is a BROTHER
01-22-2019 01:56 PM
@OfficeSec3 wrote:When I try to scan more than one document at a time an error occurs TWAIN TWCC_BUMMER and will only scan in the first sheet. This would not be an issue if I didn't need to scan up to 20 documents into my computer. I've tried calling tech support for my printer and redownloading software but it will not work. I was wondering if maybe I had something on my PC that was blocking the download? However my printer is a BROTHER
Unlikely that a particular download is blocked.
Downloads are managed (to some extent) by the web browser you are using and (of course) you must have read/write access to the Windows folder in which you want to save the downloaded file.
Assuming you can download other files, you could try using a different browser to download your brother print software.
You will need to pursue this with Brother Printer Support.
Searching the 'net for "TWAIN TWCC_BUMMER ", I did find a reference to the general issue in the Brother support site:
TWAIN or WIA errors appear when starting to scan. (Windows)
The answer indicates that the Scan Settings need to be adjusted to select the particular driver.
?
At the least, the answer / link gets you closer to Brother Support where you can ask for help.
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