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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- When using the app, I try to print photos. I click print and...

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08-08-2020 03:33 PM
@Bcbeetle5, Welcome to HP Support Community!
Check for iOS updates and also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, try using AirPrint to print photos. Refer to the document HP Printers - Printing from an iPhone, iPad, or iPod Touch for help.
Keep me posted.
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TEJ1602
I am an HP Employee