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‎06-04-2021 01:34 PM

HP Recommended
Product: IOS 14.4.2
Operating System: iOS

Sometimes I cannot print from my iPhone when I have taken a screen shot of something. It says to go to the HPSmart app and accept EULA. I cannot find it. 

Category:
33 people had the same question
1 REPLY 1

‎06-07-2021 04:56 AM

HP Recommended

@Ymcoble, Welcome to the HP Support Community!

 

I understand you are not able to print from your iPhone using the HP smart app.

Ideally, this has to be accepted during the app installation. 

Are you able to print other JPEG/PDF files?

 

Check for any updates on the iOS device.

Go to General > Update the software

Try reinstalling the HP Smart app from the App store.

 

Alternatively, you may print using AirPrint option. Refer to step 2 in this document to know how. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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