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10-19-2020 11:14 AM
From the description and the amount, I am guessing this might be a Smart Friends service account.
These do not grow out of trees (pop up unexpectedly) - you have to purchase the service.
That said, you should / could examine your purchase history. For example, search for emails that you have archived for finances / charges.
What else?
Contact Care Pack / Smart Friends Support.
Care Pack - Optional Coverage Plans
Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device
- Care Pack Overview (Scroll down > view / find phone contact number)
- Care Pack Central
- Care Pack Services Definitions
- HP Consumer Services (Care Pack and Service Purchase Information)
And / Or
HP SMARTFRIEND SERVICES
Information and contact options are posted on the Website(s).
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