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Hp officejet 5222

Its so annoying to be honest but every few months I loose the ability to crop / resize/ change to b&w , and fit to page // seemingly what happens is once I select my document it on goes to preview mode to print.

 

Again it usually has these options

  Default  which under here I can crop, resize the imagine and a few othwr things

   Change to b&w  instead of color 

   Change print size   insteal of fill page I can change to fit to size

 

I have the most current and updated firmware

My wifi works because it prints my postage labels, just does so full page which is ridiculous (yes yes I can reaize my pdf or download before I select it but I shouldn't have to do this)

 

HP fix this issue

 

 

1 REPLY 1
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Hi @njbono,

 

I'd like to help!

 

To better assist -

  1. How is the printer connected to the device USB or wireless?
  2. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  3. What's the application you are trying to print from? Have you tried printing from a different application or devices? 

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.