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‎08-22-2017 02:10 PM

HP Recommended
Product: OfficeJet 200 Mobile

This is a new printer. I initially connected the printer to my laptop at home through my home WiFi. Everything worked normally....no issues. My main purpose for this printer, however, is to use in my vehicle on the go, so now when trying to print using WiFi direct from my computer to the printer (no network involved), it will not work. The printer shows it is always offline even when the printer display is showing it is connected to the laptop. Any suggestions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2017 09:38 AM - last edited on ‎08-20-2024 06:51 AM by Retired

HP Recommended

Hi,

Follow the 'How do I set up a Wi-Fi Direct printer on a Windows 8.1 or Windows 10 computer?' section to setup a second print queue for Widnows 10:

https://support.hp.com/us-en/document/ish_1841315-1637332-16

 

Regards,

Shlomi



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4 REPLIES 4

‎08-22-2017 11:12 PM - last edited on ‎08-20-2024 06:46 AM by Retired

HP Recommended

Hi,

You should set a different queue for WiFi direct connection, the same queue cannot be used for both connection types.

 

Follow these steps below to configure a 2nd print queue for your printer:

https://support.hp.com/us-en/document/ish_1841315-1637332-16

 

For any issues be sure to clarify your operating system.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎08-23-2017 09:35 AM

HP Recommended

I have looked through the documents linked in your reply, and I can't locate anything about setting up another queue. I have tried the proposed solutionsalready with no luck. I have Windows 10 Home OS if that helps. Any further advice would be appreciated.

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‎08-23-2017 09:38 AM - last edited on ‎08-20-2024 06:51 AM by Retired

HP Recommended

Hi,

Follow the 'How do I set up a Wi-Fi Direct printer on a Windows 8.1 or Windows 10 computer?' section to setup a second print queue for Widnows 10:

https://support.hp.com/us-en/document/ish_1841315-1637332-16

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎01-06-2018 06:02 PM

HP Recommended

Shlomi, there is nothing in the area that you suggested that discusses how to set a second print queue.  How do we do this?

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