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HP Notebook - 15q-ds0026tu
Microsoft Windows 10 (64-bit)

Hello Everyone,

Safe Evening!

I am unable to connect to wifi device and Wifi names are not listed . While checking few drivers are corrupted. I am unable to download the exact drivers in online.Kindly help me in this issue.

 

I have attached images.

Drivers.jpegWifi not listed.jpeg

Thanks,

Balamurugan

1 REPLY 1
HP Recommended

Hi @Balamurugan_K

 

Welcome to the HP Support Community. I'd be happy to assist you with the Wi-Fi issue. 

 

Please try these steps -

 

Step 1 Network Troubleshooter -

1) In the search box, type and open "Troubleshooter".

2) Click on "Network and Internet".

3) Click on "Internet Connections".

 

Step 2 Re-install the Network Adapter -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, select Network adapters > the network adapter name.

3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

 

Download and install the Realtek RTL8xxx Wireless LAN Drivers from here.  

 

You may also try these steps - HP PCs - Wireless Network and Internet Troubleshooting

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.