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HP Recommended
HP PhotoSmart 5510
Chrome OS

   I have a HP PhotoSmart 5510. I KEEP TRYING to connect it to my WiFi Network but it WILL NOT connect!! I have re-entered my network password MANY TIMES thinking I MAY have entered it incorrectly since my password is 29 characters long, HOWEVER, after retrying MANY times, it STILL WILL NOT connect!!!! WHY?????

3 REPLIES 3
HP Recommended

@PatrickTownsend,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the printer was working fine?
  • Is the wireless light blinking or steady on the printer?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the below steps and check whether the issue is resolved.

  1. On the printer control panel, touch the Wireless icon (https://support.hp.com/doc-images/162/c02131772.gif), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

   I have tried everything I can thiink of. I thought, maybe because I use a REALY long password for my wifi, that perhaps I spelled it wrong, but I have tried both ways I'de spell it...The light is "blinking".

Thank you VERY MUCH for replying to my last post so quickly!!!

Patrick M Townsend

HP Recommended

@PatrickTownsend

It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

 

Let's try the alternate way to connect the printer the network using Wi-Fi Protected Setup.

 

WPS (Wi-Fi Protected Setup) – WPS has two modes to connect devices together over a wireless connection. One is called "pushbutton" and the other is called "PIN". Pushbutton is by far the easiest method. We will describe how to connect using the WPS pushbutton method, but not the PIN method.

 

For instructions on starting WPS on your printer consult your printer's manual. However, there are some conditions that need to be met in order to use WPS pushbutton mode:

  • Both your printer and wireless router must support WPS pushbutton mode. Consult your printer and wireless router manuals.
  • The wireless router must have a physical WPS pushbutton available.
  • Your network must use WPA or WPA2 security. Most WPS wireless routers will not connect using the WPS method if WEP or no security is used.
  • Most WPS wireless routers will not connect using the WPS method if you are using the manufacturer’s default for the network name and no security.

To connect your wireless printer to your wireless router using WPS:

  • Start the WPS pushbutton mode on your printer. 
    For instructions on starting WPS on your printer, consult your printer's manual.
  • Within 2 minutes, press the WPS button on your router.

Or 

 

Use this link: https://support.hp.com/us-en/product/hp-photosmart-5510-e-all-in-one-printer-duplexer-series-b111/51... for Changing from a USB to a Wireless Connection

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.