Hi We have an OfficeJet 6970. We have just updated our wifi password. I then go to the printer to update it and the Wireless settings are all grey and say locked by adminsitator etc I set it all up so there is no way I added a username and password to lock it, why would I? But how, without resettting it all (as I have InstantInk and like the email we have) can I change/update the password please?
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
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TEJ1602 I am an HP Employee
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