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HP Recommended
HP OfficeJet Pro 6970 All-in-One Printer
Microsoft Windows 7 (64-bit)

 Will a new (2023) hp Officejet Pro 6978 work with Windows 7. ?

1 REPLY 1
HP Recommended

Hi @BobbyR5,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

You may follow the steps listed below to install the windows built-in drivers.

Install the built-in print driver for a USB connection with Windows 10 or Windows 8.

  • In Windows, search for and open Control Panel.
  • Click Devices and Printers, and then click Add a printer.

A screenshot of a computer

Description automatically generated with medium confidence

Install the print driver with the Add a Printer wizard

  • On the Choose a device or printer to add to this PC window, select your printer, click Next, and then follow the on-screen instructions to install the driver. If your printer is not in the list, continue with these steps.

A screenshot of a computer

Description automatically generated with medium confidenceOn the Choose a device or printer to add to this PC Window

  • Click The printer I want isn’t listed, and then select Add a local printer or network printer with manual settings.

Click The printer I want isn’t listed

  • Click Next.
  • Select Use an existing port (USB001: Virtual printer port for USB), and then click Next.
  • Click Windows Update, and then wait for the print drivers to update.
  • Click HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
  • Click Next, and then follow the on-screen instructions to install the driver.
  • Disconnect the printer USB cable from the computer, and then reconnect the cable.

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up” on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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