Windows won't recognise my Hp DeskJet 2130

[Romain75]

Hi Hp Team.

My computer won't recognize my Hp DeskJet 2130 with a USB connection? Can you help me please ? Thanks

[Raj1788]

@Romain75

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

I understand that the Computer is not getting recognizing printer using the USB, need not worry I'll be happy to assists you.

To provide you with an accurate solution, I'll need a few more details:

Did you try using a different USB?

Do you see any error message?

However, use HP Print and Scan Doctor to check connectivity

If you have Windows 10 or 8, download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions. Skip to the next step if your computer does not have Windows 10 or 8.

1. Download HP Print and Scan Doctor.

2. Run HPPSdr.exe from the download location on your computer.

3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

   • If your printer in not in the list, turn it off and on, and then click Retry.

   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

4. Click Fix Printing.

Reset the print environment

Resetting your printing environment can restore the connection to the printer and the device yo are printing from.

1. Turn the printer off, wait about 10 seconds, and then disconnect the printer power cord from the printer.

2. Turn off the computer or device that you are trying to print from.

3. Connect the printer power cord to the printer, and then turn on the printer if it does not automatically power on.

4. If your printer uses a wireless connection, restart the router.

   1. Disconnect the power cord from your wireless router.

         NOTE:

      Internet service is interrupted while the router is not in service.

   2. Wait 10 seconds, and then reconnect the power cord to the router.

   3. Wait for the router’s network activity light to become active.

   4. Press the wireless button or wireless control panel icon on the printer to turn the wireless connection off, and then on.

   5. Wait for the printer to reconnect to your router.

5. Turn on the computer.

6. Reconnect the power cord to the rear of the printer.

7. Try to print.

   • If you can print, you are done.

   • If the printer cannot print and remains offline, continue.

Set the default printer

The default print driver might have changed from the driver you installed to another driver, such as a Web Services for Devices (WSD) driver with a very similar name. Change the default print driver to your originally installed driver and confirm the printer is not set for offline use.

1. Search Windows for devices, and then click Devices and Printers from the list of results.

2. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer.

   

3. Try to print.

Keep me posted, how it goes! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)