Wireless network support issue for HP Envy 6055e

[Juggalofever]

I get this error message when I try to connect my printer to my school wifi, is there a way around this? I got this printer strictly for school and it is just not working

[Dragon-Fur]

@Juggalofever 

The main problem with using someone else's Wireless network is that you have to follow their rules.

If the School wireless won't let you use their network, it is not something you can "fix".

If you believe you missed something about the setup required at your school, contact your school IT department.

Reminder:  The printer supports 2.4GHz or 5GHz.  Connect the printer to your school's SSID named network for the band / frequency you expect the printer to use.  Ask your school admins / IT department for help.

What else?

Although it is not the "same" and some features will not work at all and other features might work "partially" or differently, the printer does support Wi-Fi Direct.

Wi-Fi Direct is a wireless connection between your printer and your computer (or tablet / phone) - no router.

Open

User Guide - HP ENVY 6000e All-in-One series

Search the document for every instance of "Wi-Fi Direct" AND read section Connect wirelessly without a router - Starting on Page 30

and

HP printer setup (Wi-Fi Direct)

and

 Print from Windows 10, 11 Using Wi-Fi Direct | HP Printers | @HPSupport

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References / Resources

Product Specifications for the HP ENVY 6055e All-in-One Printer (223N1A)

Connectivity

Ports	1 Hi-Speed USB 2.0; 1 Wi-Fi 802.11ac (dual band)
Wireless capability	Yes, built-in Wi-Fi 802.11b/g/n

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Dual Band Network - Considerations

Reminders 

Do not ignore your router --

A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.

If the printer supports it, connecting using Ethernet is generally a better choice.

Some printers, particularly older models, only support Wireless at 2.4GHz

Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time

Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

On your router:

 Create a separate SSID named network for each frequency supported by the router

 What?  Create one SSID named network for 5GHz and one SSID named network for 2.4GHz

and

 Connect the printer to the SSID named network on the frequency / band you want it to use.

In general,

• 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
• 5GHz is faster

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Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

and

 Technology Tips Envy 6000

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6055e All-in-One Printer