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‎03-23-2017 06:28 AM

HP Recommended
Product: HP Deskjet 3050 J610 Series
Operating System: Microsoft Windows 7 (64-bit)

I recently had to obtain a new modem/router from my Internet provider.  This has affected my Wireless printer.  When I try to set it up for Wireless again it says it can't find a Network IP address from the router.

17 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2017 07:16 AM

HP Recommended

Hi,

 

In this case probably printer could have been connected to different network disconnnect printer from that network and try connecting to your network.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

1 person found this reply helpful
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6 REPLIES 6

‎03-23-2017 06:36 AM

HP Recommended

Hi,

 

Can you please follow the steps mentioned in the link below and see if this helps

 

http://support.hp.com/us-en/product/HP-Deskjet-3050-All-in-One-Printer-series---J610/4066450/documen...

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution
Was this reply helpful? Yes No

‎03-23-2017 06:37 AM

HP Recommended

Hi,

 

Download and run HP Print and Scan Dr utility from link below to check IP address of printer and computer.

 

www.hp.com/go/tools

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
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‎03-23-2017 07:14 AM

HP Recommended

Thank you for your reply.  I did that however the IP address it shows is not the same as what the printer itself shows.

Was this reply helpful? Yes No

‎03-23-2017 07:16 AM

HP Recommended

Hi,

 

In this case probably printer could have been connected to different network disconnnect printer from that network and try connecting to your network.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
1 person found this reply helpful
Was this reply helpful? Yes No

‎03-23-2017 09:22 AM

HP Recommended

Hi,

 

Glad to know that the issue has been resolved.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎04-06-2019 11:46 PM

HP Recommended

My printer worked fine until a couple of weeks ago when the network changed to needing no password for devices to hook up to it. Now I can't connect. The printer sees the network but asks for a password and I can't get past that screen without one. Help! I really need my printer!

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