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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: Wireless printer not connecting

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11-22-2016 07:19 AM
I recently changed broadband provider and printer no longer prints from my iPad. The blue wireless light is flashing on the printer. I tried pressing the WPS button on the router but that hasn't helped. How do I get printing again? I don't have a laptop to connect via USB port to reconfigure directly.
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11-22-2016 08:59 AM
Here is your full support page.
Download and read your user guide. Read all installation information and videos.
You may have to connect via WPS method to your router. If not you will need a Printer USB cable and your computer to connect and set up your printer to the router.
11-22-2016 07:44 AM
Blue wireless light blinking means you are not connected to your routers SSID with valid password.
Replacing/changing your wireless router, try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Make sure your router is set to a fixed wireless channel like 1, 6 or 11, never ‘auto’. Try channel 1 first then the others one at a time. Make sure printer and router are at least 5 feet apart.
Make and model of modem and router?
However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity. If this does not work, suggest you put that gateway device in full bridge mode and install your own high quality router that YOU have full control over.
11-22-2016 08:02 AM
Thanks for the reply but it doesn't make sense to me. Do I need to change the channel on my router? How? How do I reconfigure the printer when it's not connecting with the iPad? Catch 22! Router BT home hub 4
11-22-2016 08:59 AM
Here is your full support page.
Download and read your user guide. Read all installation information and videos.
You may have to connect via WPS method to your router. If not you will need a Printer USB cable and your computer to connect and set up your printer to the router.
11-22-2016 11:45 PM
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