Wireless printing to my Officejet 4650

[djmarmann]

I just installed my officejet 4650 to my HP laptop and I can not get anything to print.  In devices it lists the HP Officejet 4650 and has another listing for HP eprint & Jet print.  One says it is offline and the other say Print validaiton failure when I try to send anything to print.  I need this to be able to work wireless since my printer will be in a different room from my laptop.

[Raj1788]

@djmarmann

Welcome to the HP Support Community

To provide you with an accurate solution, I'll need a few more details:

Is the copy working fine?

Make sure the printer and computer are connected to the same network.

Could you please help me with the operating system of the computer to assist you better.

Keep me posted.

Have a great day!

Cheers:)

[djmarmann]

My HP laptop uses windows 10.  Yes, it copies fine and I was able to get it to work with my HP desktop  just fine.  I am wondering if the laptop is not allowing the full download of the drivers needed.

[Raj1788]

@djmarmann

I recommend you delete the driver at the root level and Install the drivers, follow the steps below:

Remove the USB if connected

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

Then, Click on this link: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-4650-all-in-one-printer-seri... to download and install the HP OfficeJet 4650 series Full Feature Software and Drivers.

Assign Manual IP to the printer: (If the printer is connected via WiFi)

1) Print a Network configuration page from the printer's control panel. 

2) Look for IP address from the Network configuration page. 

3) Open web browser - Chrome or IE or any other browser that you are using. 

4) Type the IP address mentioned on Network configuration page into the browser's address bar or URL bar and press enter button. 

5) Go to the Network tab. 

6) Click on Networking from the left pane. 

7) Then click on Network Address (IP). 

😎 Click on Manual IP Address and go to suggest a Manual IP. 

9) Scroll down the screen and select Manual DNS server. 

10) Enter the Primary and secondary DNS server from the Network Configuration page into the Manual Preferred DNS server field. 

11) Click on Apply. 

Refer to the video link for step by step instructions - https://www.youtube.com/watch?v=SCnYyq80V9g 

Note: The video is for win 8 but steps are similar for other operating systems as well. You need to enter the IP address in the browser's URL or the address bar to access the printer page.

Try to print.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)