You sent me wrong ink in HP Ink program

[ChrQuist]

I signed up for HP Ink program, but the first ink I received yesterday was wrong type (301) - I need 303 to my Envy 6620. How do I tell this to HP Ink people? 

[Riddle_Decipher]

@ChrQuist

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

I Understand you've received the wrong ink type, and its time we get that sorted,

however, I need more information to help your cause,

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers, hence help me, help you 😉 

 Keep us posted,

If the information we've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[ChrQuist · Accepted solution]

As we speak, I checked my account, and a new shipment seems to be on its way (tracked to Oslo yesterday Aug. 3)