Zeen tablet

[Mak30]

The tablet on the estation will not continue to restart and keep saying place the zeen into the printer dock to continue while it’s already there. What solution can you suggest please?

[A4Apollo]

Hey there! @Mak30, Thanks for stopping by the HP Support Community! 

Try the steps recommended below.

Perform a factory reset

If the steps in Solution one did not resolve your issue, you can perform a factory reset using one of the following methods.

   WARNING: 

A factory reset removes all user data. You will also need to reset Web Services.

Method one: Perform a factory reset using the volume buttons

1. Turn the Zeen off, if it is not already off.

2. On the back of the Zeen, press and hold both the Volume Up button and the Volume Down button while pressing the Power button. When the Zeen turns on, release the Power button only.

   Figure : Location of the Volume Up, Volume Down, and Power buttons on the back of the Zeen

   1. Volume Down button

   2. Volume Up button

   3. Power button

3. When the screen opens and displays two options, Delete user data and settings and Cancel, release the volume buttons.

4. If Delete user data and settings is not already highlighted, press the Increase Volume button one time to highlight it.

5. Press and hold both Volume buttons to activate the selected option, until the options disappear.

   The Zeen will take some time to restart.

6. Wait for the Zeen to display the Select Language and Country screen, and then follow the on-screen instructions to set up the product.

Refer this article to further troubleshoot Zeen tablet issues. Click Here

If the issue still persists after trying out the steps. It is a hardware issue with your printer.

Please contact HP support for service options. Click Here

Let me know if this helps! 
Have a pleasant day ahead! 🙂

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