admin password

[Peter__F]

Hi, I lost the admin password for web access 😞 can i restore too default?

[Nal_NR]

Hi @Peter__F,

Welcome to the HP Support Community. 

I'd like to help!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name, or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Peter__F]

i did want you told me and still there is a password 

[Nal_NR]

Hi @Peter__F,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Peter__F]

what about my instaink subsriction...will i lose that?