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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- airprint quality is poor

Create an account on the HP Community to personalize your profile and ask a question
07-01-2020 03:58 PM
@hf8888, Welcome to HP Support Community!
To be able to assist you better, I'd like to know the following-
Which application are you trying to print from?
Are you using the HP Smart App or the AirPrint feature?
Did you make any changes to the printer or your iOS device recently?
Meanwhile, restart the devices. Check for any iOS updates. If you're using HP Smart App, remove it completely and reinstall.
Also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
Try printing.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee