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HP Recommended
HP ENVY 6032e All-in-One Printer
Microsoft Windows 11

I am being prompted for a password in order to use my Envy 6032e All In One printer on my PC. I do not have the password

1 REPLY 1
HP Recommended

@LuciaK 

 

Welcome to the HP Community --

 

If the requested password is actually a PIN number associated with HP Smart / HP App, for example, to open the "Advanced" section (Embedded Web Server - EWS), then the default PIN is provided somewhere on your printer.

 

"If prompted for a password, enter the PIN from the label on your printer. It might be near the
cartridge access area inside the printer or on the back, side, or bottom of the printer."

 

HP_Smart_Win_Main_Menu_11HP_Smart_Win_Main_Menu_11

 

Reference

 User Guide - HP ENVY 6000e All-in-One series

Search for the word " PIN

OR

Search for the word " EWS "

 

What if?

 

Standard Wireless Network - router controlled

 

If the requested password is the network password associated with your home or office Wireless network, the password to use that network is generally the same password you've used to connect your other devices to the network. 

 

A simple way to find the password - sign into your router:  Your router controls your network and includes the Wireless network password used to configure the network.

 

 User Guide - HP ENVY 6000e All-in-One series

Sample - Page 26

and / or

Search the document for "network"

 

OR

 

Wi-Fi Direct 

Ad-hoc wireless connection that uses the printer's own wireless radio to connect your device wireless

No router

 

If you have connected your printer using Wi-Fi Direct, then the information you seek for this type of connection is available -- check Page 31 in the user guide.

 

 User Guide - HP ENVY 6000e All-in-One series

Page 31

and / or

Search for any entry that mentions "password"

 

HP printer setup (Wi-Fi Direct)

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 6032e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.