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‎11-14-2019 03:11 AM

HP Recommended
Product: hp envy 5012

hi scanner screen has broken can I replace it ?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2019 10:48 AM

HP Recommended

Hi @kemafox

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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1 REPLY 1

‎11-16-2019 10:48 AM

HP Recommended

Hi @kemafox

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Tags (1)
Was this reply helpful? Yes No
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