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- can i use my officejet 4650 without being enrolled in instan...

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03-06-2019 03:07 PM
Welcome to HP Support Community,
Has the printer ever been enrolled in the Instant ink program? If so, when did you cancel your Instant ink service.
Are you using Instant ink cartridges or refilled ink cartridges.
Please note, you can’t use HP Instant Ink cartridges after you cancel your service. Why? Because Instant Ink is an alternate way to print, where you pay for the pages you print, not for ink cartridges. Just as with a cell phone plan you can only make calls as long as you are enrolled with your cell provider, you can only print with Instant Ink cartridges while you are enrolled in an Instant Ink plan. If you cancel, you must buy regular ink cartridges to resume printing.
If you're using regular Ink cartridges, you can go ahead and use it without having enrolling for Instant ink.
For some reason, if you're having trouble. In this scenario, I would suggest you remove the ink cartridges from the printer and then perform a hard reset:
Remove all the ink cartridges and then try to perform a hard reset on the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Remove USB cable, if present.
Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.
Turn on the printer and wait till warm-up period finishes and the printer is idle.
Now insert the ink cartridges and then try to print a test page and check if it works.
If the issue still persists, I would suggest you try to remove the web services from the printer and then try to re-enable it.
Let me know how it goes for further assistance!
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Jeet_Singh
I am an HP Employee