can't link my tablet and phone to my printer (hp4650)

[jmbtutoring]

I'm having trouble connecting my tablet and phone to my hp4650

[zoey7886]

@jmbtutoring, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Connectivity Issues with HP4650 Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you're experiencing problems linking your tablet and phone to your HP4650 printer, you can try the following troubleshooting steps to resolve connectivity issues:

Ensure the Printer is On and Connected: Make sure your HP4650 printer is powered on and connected to the same Wi-Fi network as your mobile devices.

Update Printer Firmware: Check if there is a firmware update available for your printer and install it. Updated firmware can fix connectivity issues.

Restart Devices: Sometimes a simple restart can solve connectivity problems. Turn off your printer, tablet, and phone and restart them.

Check Wireless Settings: Verify that your wireless network settings on both the printer and your mobile devices are correct, ensuring they are connected to the same network.

Install HP Smart App: Download and install the HP Smart App on your tablet and phone. This app can help manage printer settings and facilitate printing tasks:

• Apple App Store
• Google Play Store

Reconfigure Printer Setup: Use the HP Smart App to reconfigure your printer setup and ensure a proper connection.

Check Network Compatibility: Ensure your devices meet the network compatibility requirements for HP printers and that your network allows peer-to-peer communication.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,