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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- cannot connect to wifi, printer does nto recognise printer
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02-05-2021 09:19 AM
Hi @me4947,
I'd like to help!
Try the below steps in the document -
->On the printer control panel, press and hold the Wireless button ((i)) and the Resume button (arrow pointing down)together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on)
--->On your computer or phone go to wifi and connect it to your printer
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings
--->If prompted for a password, type 12345678. This is the default password to log in.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page
--->on the page, you will find network - click on it
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and put in the password
--->the printer will have solid blue light if it's connected
--->then connect your phone back to your network
If the issue persists, you may refer to - No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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