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HP Recommended
hp 2720 series
Microsoft Windows 10 (32-bit)

PRINTER DOES NTO RECOGNISE MY PRINTER, SO CANNOT CONNECT TO INTERNET

1 REPLY 1
HP Recommended

Hi @me4947,

 

I'd like to help!

 

Try the below steps in the document -

 

->On the printer control panel, press and hold the Wireless button ((i)) and the Resume button (arrow pointing down)together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on)  
--->On your computer or phone go to wifi and connect it to your printer 
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 
--->If prompted for a password, type 12345678. This is the default password to log in.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page 
--->on the page, you will find network - click on it 
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and put in the password 
--->the printer will have solid blue light if it's connected 
--->then connect your phone back to your network

 

If the issue persists, you may refer to - No Connection after Router or Wi-Fi Settings Change
 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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