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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- cannot print suddenly
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01-03-2020 03:08 AM
I use my HP Envy 4527 daily using wi-fi, but today, it wont print.
I use an Acer Chromebook 14 and everything normally works fine, have done nothing different.
I have internet
I have tried using cable
I have use e-print for first time, sent aaaan email message and it printed.
Have power on printer
Have working internet on chromebook
Solved! Go to Solution.
Accepted Solutions
01-06-2020 11:04 AM
Welcome to the HP Support Community.
Let's restart the Printer, Router and the Computer in this sequence and then try printing.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
01-06-2020 11:04 AM
Welcome to the HP Support Community.
Let's restart the Printer, Router and the Computer in this sequence and then try printing.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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