cant print with new android lg g7

[smann5967]

I just bought a new lg g7 and cannot figure out why I can't get it to airprint????

[asmita6658 · Accepted solution]

@smann5967

Greetings!

 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to print from your phone.

Don't worry, I'm here to help! To better assist you -

1) What's the model name of the printer? 

2) Have you tried any troubleshooting steps on your own before posting here? 

While you respond to that, let's try the steps mentioned in this document - 

How To Set Up a Wireless HP Printer from Android?

You may also refer to this document to look for the supported app and print features.

AirPrint feature is only available on Apple devices.

Hope this helps!

Let me know how that goes. 

To thank us for our efforts to help you, please mark the public post as "Accept as solution" and click on the blue "Thumbs up".  
 

Have a great day!

[hazel16]

Do you have the HP Print Service Plugin installed. If not get it from the ap store. There are other plugins -apps listed when you search for hp that might also help?

[smann5967]

Thank you for help. I got it figured out and can now print .

[asmita6658]

@smann5967

Thanks for replying. Happy to hear that issue is resolved 🙂 If you need further assistance feel free to reach out to us.

Have a great day!