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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- changing wifi dj3700

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09-06-2017 01:58 PM
I moved to another apartmet and I need to connect the printer to the new wifi. How shall I do it?
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09-08-2017 10:44 AM
Here is your support page with User Guide.
Download your User Guide and read it. Here is all the info you need to connect up.
09-06-2017 03:28 PM
Replacing/changing your wireless router, try here.
http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
* Reset your printer back to Network Defaults. Then run the Wireless Setup Wizard to connect. Both can be accessed from the front panel or computer. If no front panel for configuration, you must use your Printer USB cable to connect. You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available. Read your User Guide for info.
* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’. Try channel 1 first then the others one at a time.
* Make sure printer and router are at least 5 feet apart.
* The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.
* Make sure IPv6 is disabled in the printer.
Make and model of modem and router?
However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity. If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.
09-08-2017 06:27 AM
Thank you so much for taking the time to reply, but still I cannot do it. I have a mac where I cannot connect and usb cable and I the printer (model 3785) does not have a place to reset.
Could you please tell me what to do?
Thank you so much.
09-08-2017 10:44 AM
Here is your support page with User Guide.
Download your User Guide and read it. Here is all the info you need to connect up.