cricut print to cut

[carissaheredia]

 I am trying to print to cut with cricut and my hp envy 4520 will not print in color. I have checked the the levels of ink and they are good. please help this is one of the main reasons i purchased everything..

[Riddle_Decipher]

@carissaheredia I'll need to know the paper size and paper-weight, to check the specifications of your printer and identify if it's supported, 

You may check the same yourself, under Paper-handling specifications using this link: Click here

If it's supported and yet it doesn't print as it should, please check if the copier works as a stand-alone device, if it does, I suggest you perform a clean installation of the drivers to fix the issue using the below steps:

Press "Windows key" + "r" to get the "Run" window.

Type "services.msc" to get Services - Go to "Print spooler" - Right-click and "Stop" the service.

Now again open "Run" - Type "spool" and ok - Go to PRINTERS folder - delete everything in that folder.

Go to services again - Start the print spooler.

Now check for issue resolution.

If the issue persists, unplug the USB cable from the printer (if present). 

Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them.

Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.

Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.

Under print server properties, go to drivers - remove any entry there as well.

Again, go to the Run window, type - "c:/programdata" - Go to the Hewlett Packard folder, remove any printer related folders & files.

Restart your computer.

Then, use this link to access the HP website, find the drivers compatible with your windows and install it: Click here

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.