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HP Recommended
HP Color LaserJet MFP M283fdw

Multiple jobs have been sent to the printer using eprint, none have printed. 

 

How do I clear the eprint job history?

1 REPLY 1
HP Recommended

@Roddy_F 

 

Welcome to the HP Community.

 

Edits / Updates

Add References

 

HP Smart / HP Connected > Troubleshooting > HP Printers - HP ePrint Job Does Not Print

Step 2: Check the email and print job requirements

 

Setting Up and Using HP ePrint

 

Original Content

 

In so much that I am aware...

ePrint does not generate any job history.

 

A long time ago (years back), there was a history log for ePrint.

I do not recall that we had any control over the contents - that is, even when there was "eprint job history", we could not remove the history / logs.

 

ePrint History ceased to be part of ePrint and has never returned.

 

Yeah, but...

The servers will drop / remove / delete all "can't print" and "not printed" job data after no  more than 24 hours.

Printed jobs (deemed successful by the servers) are removed / deleted / dropped after the content is sent to the printer.

We do not have any visibility and we do not have access (of any kind) to the servers that run ePrint.

 

 

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.