deskjet 3050a connected can print but press eprint and says im not connected

[dannyb2711]

hi folks ,ive had this printer a couple of years now and it works a treat .i can print from my laptop or phone over the wifi no problem . the problem is im trying to set up my eprint and when i try to get the network setup its telling me im not connected to the net?. i eed to the code to register it but it keeps telling me im not connected to the net,but im connected to the wifi ok .any help would be apreciated 

[sandytechy20]

@dannyb2711

Welcome to HP forums, I see that you need assistance in setting up ePrint on your printer.

From your printer, print a Network Configuration or self-test page.

1. Press the Wireless button to display the Wireless Menu.
2. From the Wireless Menu, select Print Reports.
3. From the Print Reorts menu select Configuration.

4. Find the printer IP address on the Network Configuration or self-test page.

   

5. On your computer, open an Internet browser.

6. Type the printer IP address in the browser address bar, and then press Enter.

7. If a website security certificate displays in the Internet browser, click Continue.

   The EWS information page for the printer opens, confirming the printer is on the same network as the computer.

8. On the EWS webpage, click the Web Services tab.

   • If a Web Services tab is not available, your printer does not support HP ePrint.

   • If a Web Services Setup page displays, click Continue, Turn On, or Enable, and then follow the on-screen instructions.

     

   • If a Web Services Summary page displays, Web Services is already enabled.

     Click Print Info Page under Web Services Settings, and then continue to the next step.

     

9. Locate the HP ePrint email address on the info page that prints.

Refer this HP document for more steps to use ePrint option:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.