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HP Recommended
Direct-3E-HP DeskJet 3630
iOS
I have a Deskjet 3630 I bought at the start of the year and I had difficulty setting up the wireless printing option so till now have connected the usb to my laptop which has enabled me to print documents. It would be very useful for me to print wirelessly from my phone and PC, but the instructions are unclear to me. When I press the wireless button on my printer it prints the “Wireless Quick Start Guide”. Both my phone and PC do not detect any printers when I try to print something. The guide states “‘make sure the device has been connected to your wireless network” which I’m guessing means connect to WiFi for the printer instead of my regular internet as this shows under available WiFi networks (“DIRECT-3E-HP DeskJet 3630 series”) however this requests a password and I have no idea what this would be? No information for finding the password is on the wireless quick start guide or the mobile app I’m currently trying to connect through. On my pc when I try connect it also says “enter the pin from the router label (usually 8 digits long)” but I don’t know what that is or where this would be found on my printer? There is also an option saying “connect using a security key instead” but again I wouldn’t know where to find this. Any help would be much appreciated.
1 REPLY 1
HP Recommended

The network configuration page should have the wireless direct password on it.

 

To print the wireless network test report and network configuration page
Press the Wireless button  and the Information button at the same time.


● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more.

While I may work for HP Inc, the views and opinions expressed here are my own.
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