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Just spent over an hour on the phone with HP eprint support.

they acknowledge that this is a flaw in the eprint product.

eprint scales and shrinks everything we send to printers m501 and m404.

 

apparently, it will not be fixed. ever?

 

they are literally touting a product that does NOT work as expected.

you send a document to the printer and a different sized document prints out.

why would we purchase printers that do not print the same document in remote locations?

 

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