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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- error code 0x80043c04

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02-13-2020 02:31 PM
@danmac6 Thanks for stopping by the HP Support Community!
I understand you are getting 0x error message on your HP printer. Don't worry we'll work together to help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
Have you checked for any obstructions inside the printer?
Are you able to move the carriage freely?
In the meantime, let's try these steps here:
Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.
Follow the steps below to resolve this issue.
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Press the On button to turn the printer off.
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Unplug the power cord from the back of the printer.
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Remove all the ink cartridges.
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Wait two minutes.
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Plug the power cord into the back of the printer.
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Press the On button to turn the printer on.
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Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the error codes still display on the front panel, service the printer.
Answering to your question regarding the Ink cartridges, I would personally suggest you contact our HP phone support for further assistance.
HP Support can be reached by clicking on the following link:
- Click on this link – www.hp.com/contacthp/
- 2) Click on “Continue as guest”.
- 3) Enter the serial of your device.
- 4) Select the country from the drop-down.
- 5) Click on “Show Options”.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!