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HP Recommended
hp photosmart7520 printer
Microsoft Windows 10 (64-bit)

MY PIN FOR MY HP PRINTER ISN'T WORKING.  HOW DO I GET A NEW PIN? tHE ONLY THING DIFFERENT IS THAT I BOUGHT A NEW COMPUTER (WINDOWS 10)WHICH I WOULDN'T THINK WOULD EFFECT MY HP PRINTER

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there! @jpt2, Welcome to HP forums.

 

I understand you would like to know how to change WPS pin on your printer.

 

Don't worry I'll try to help you out.

 

What pin are you looking for?

 

Did you make any changes to your printer?

 

If you are trying to connect to your printer using WPS method and if the issue persists.

 

Try using USB setup of wireless to complete wireless setup.

 

USB setup of wireless – Printers without a touch display can use this wireless setup method during the printer software installation.

During this process, you will temporarily connect a USB cable between the computer and the printer. It's important that you connect and disconnect the cable only when prompted by the software, which will guide you through configuring your printer's wireless connection.

In some cases, the software may automatically find your wireless settings for you.

To connect your wireless printer to your wireless router using USB setup of wireless, proceed to Installing Printer Software

 

Refer this article to know more information about Connecting your wireless printer.

 

 

 

Hope this helps!

Have a wonderful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

View solution in original post

12 REPLIES 12
HP Recommended

Hey there! @jpt2, Welcome to HP forums.

 

I understand you would like to know how to change WPS pin on your printer.

 

Don't worry I'll try to help you out.

 

What pin are you looking for?

 

Did you make any changes to your printer?

 

If you are trying to connect to your printer using WPS method and if the issue persists.

 

Try using USB setup of wireless to complete wireless setup.

 

USB setup of wireless – Printers without a touch display can use this wireless setup method during the printer software installation.

During this process, you will temporarily connect a USB cable between the computer and the printer. It's important that you connect and disconnect the cable only when prompted by the software, which will guide you through configuring your printer's wireless connection.

In some cases, the software may automatically find your wireless settings for you.

To connect your wireless printer to your wireless router using USB setup of wireless, proceed to Installing Printer Software

 

Refer this article to know more information about Connecting your wireless printer.

 

 

 

Hope this helps!

Have a wonderful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

HP Recommended

I am not trying to connect my computer to my printer.  I am connected.  I never have to enter a pin to my printer on a day to day basis, but when I tried to scan a documet into my computer, the printer asked for m y pin.  I do have the original pin that I have had for many years,  (4 digits) but it won't accept it.  As I said before the only change that I have made is I upgraded from Vista to Windows 10.  If you can't help with this then I will have to call the Geek squad for help.

 

If you are a real peron and not a robot, could you answer this.  

HP Recommended

The reply to "How do I change my pin on my hP Photosmart printer?" did not help.  It talked about connecting to my printer.  I am connected to my computer. Surely there is an easy answer to such a simple question.

HP Recommended

@jpt2, It's great to hear from you again.

 

I appreciate your efforts for trying out the steps.

 

Please try the steps recommended below.

 

Add your email address to your printer and retrieve your Personal Identification Number (PIN).
From the home screen on the printer control panel, touch Scan ().
Touch Email, and then touch Continue.
Touch the Email dialog box, type your email address, and then touch Continue.
The printer sends a PIN to the email address.
Sign in to your email account, and then note the PIN in the email sent from eprintcenter@hp.com.
On the printer control panel, touch Continue and then select a security option on the Remember Me Information screen.
Select Auto-login to store the PIN. This is a low-security option best used if your printer is for personal use.
Select Store Email to store the email address, but not the PIN. The PIN must be entered each time you scan to email. Use this more secure option if multiple people use the printer to scan.

 

Refer this document to know more information about Scan to Computer.

 

 

Let me know if this works!

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

HP Recommended

Hi,

i have the same problem, after entering email address click forgot pin, get message to go email address but receive nothing.

HP Recommended

Hi @britnovice ,

 

Thank you for posting on HP Forums, 
Barachiel is at your service. 
 
I Understand you are in need of support,
And to help you out, I'm sending out a Private message with the reset instructions,
 
Please check your Private message icon on the upper right corner of your HP Forums profile 
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 
 
Please reply back on the public post as this Private message box is not monitored.
(The reason we are utilizing the private message is because the instructions are critical,
And we don't want it in the wrong hands, as the printer will be set back to factory defaults).
 Keep me posted,
Good Luck. 😉

Barachiel
I am an HP Employee

HP Recommended

Hi @britnovice ,

 

Thank you for responding,

It's great to have you back 😉

 

Please check your Private message icon on the upper right corner of your HP Forums profile 
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

HP Recommended

ive changed my  email address and connected it on HP but the screen will not allow me to put the previous pin in and i no longer have the old email address active

HP Recommended

Ive chnaged my email and registered it but the printer screen will not accept the new address with the old pin

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