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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- how to turn off HP-Setup>be-M277laserjet wifi signal

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04-27-2018 07:44 AM
my computer connects by default to HP-Setup>be-M277laserjet rather than my own router. Wireless printing appears to take place via my wirelss router network not using ths HP setup wireless signal. can I turn it off without affecting wireless printing or scanning to email and if so how do I turn it off.
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Accepted Solutions
06-03-2018 10:42 AM
Hello
I had the same issue. Disabling WiFi Direct solved it. Thank you. However, the link was not the instructions for disabling, it was the instructions for setup. I could not find a reference to disabling at that web page. But, disabling it from the front panel of the M277dw was easy and effective. Thanks
04-28-2018 01:59 PM
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with printing. I will be delighted to assist you here.
Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 😉
I believe this is about the WiFi Direct. If yes, then try disabling the wifi direct option form the printer and it should fix it. 🙂
Follow this document https://hp.care/2r2A1LU and disable the WiFi Direct. 🙂
This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue.
The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how it goes. 😉
Barachiel
I am an HP Employee
06-03-2018 10:42 AM
Hello
I had the same issue. Disabling WiFi Direct solved it. Thank you. However, the link was not the instructions for disabling, it was the instructions for setup. I could not find a reference to disabling at that web page. But, disabling it from the front panel of the M277dw was easy and effective. Thanks