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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- hp 8620 suddenly won't airprint

Create an account on the HP Community to personalize your profile and ask a question
03-19-2017 06:41 PM
Hi @audalb,
Welcome to the HP Support Forums!
On the printer, is the wireless light blinking or is it on and steady? Was there any break in the wireless connection from two days ago, such as a power outage, or an unplugged power cord to the router or printer?
If not, the printer might need a firmware update. Go to Updating Firmware on the Printer > Update directly from the printer for the steps to check and update the firmware, if necessary.
Let me know if that helps!
I am an HP employee. I work on behalf of HP.
Click the thumbs up + button if I have helped you.
Mark Accepted Solution if your problem is solved.
03-23-2017 12:49 AM
Hi,
Alternatively, you can connect to the printer using WiFi Direct connection.
This connection type (Wifi Direct) connects your Mobile device/computer Wifi directly to your printer and does not requires Wifi Router and is the preferred way i would use PROVIDED i do not need to continue the connection to the Wifi router network for surfing.
Do also remember to reconnect back to your WIFI router network to get internet connection after printing.
The password to connect to your printer Direct Wifi is either in the front panel display of the printer or you need to print it out by holding the WIFi button for 3 sec. Hope this helps.
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
(Although I am an HP employee, I am speaking for myself and not for HP) .
03-11-2019 11:56 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you
I work on behalf of HP