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‎02-21-2019 05:40 AM

HP Recommended
Product: HP ENVY 5646

All of a sudden blue wifi light flashing to say offline. Turned my router off and on , turned the printer wifi off and on but no luck. All my other devices work fine on the wifi. Tried the wireless wizard set up on the printer still no luck 

Tags (1)
1 REPLY 1

‎02-22-2019 04:34 PM

HP Recommended

@Richard7777777

Thank you for joining the HP Support Community

 

Let's restore the network to defaults.

 

1. From the printer control panel, touch Setup and then touch Network Setup.

2. Touch Wireless Settings.

3. Touch Advanced Settings.

4. Touch Restore the network to defaults.

 

Restart the printer.

 

Set up the printer on your wireless network

 

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

 

1. From the printer control panel, touch (Wireless).

2. Touch (Settings.

3. Touch Wireless Settings.

4. Touch Wireless Setup Wizard.

5. Follow the display instructions to complete the setup

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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