hp officejet 200 mobile printer will not connect to pc even with usb

[Feller2600]

I have tried connecting this printer to my laptop directly with usb cable and will not connect.  driver will not install, etc.  I am now trying to factory reset the printer in an effort to start over.  Please help.

[greenturtle]

Hi 

Thanks for using the HP Forums.

Let's go through a few steps to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing one of the following:
   • Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list.
   • Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.
   • From the Start menu or the Start screen:
   • Open Devices and Printers.
   • Select any printer and then click "Print server properties" at the top of the window.
   • Click on the Drivers tab.
2. Select the printer driver you wish to uninstall.
3. Click the Remove button.
4. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the Drivers from the wizard: 

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Hope that helps!

[pissedoff2noend]

i bought an office jet 200.  same problem.  could they make a portable printer more complicated.  I tried all weekend..  I bought a different brand and had no issues.  I spent a lot of money.. but my time is worth more.

my first stop was a dumpster.  what a piece of **bleep**