hp photo creations

mike6 · ‎03-16-2015

down loaded new version of hp photo creations and can not get my order to download always getting error message no connection to server

banhien · ‎03-16-2015

Hi,

I've go no problem with that. Please try the following direct link:

ftp://ftp.hp.com/pub/united-states/rlc/hppc-hpcom.17422.exe

Regards.

BH
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mike6 · ‎03-16-2015

no fix same error message can not connect to server. error #10014 and error #2146697211 CAN GET ON WEB PAGE WHEN I TRY TO ORDER THE PRINT IT STARTS THE CHECK OFF SHEET AND STOPS AT UPLOAD PROJECT CHECK BOX THEN MESSAGE COMES ON.

banhien · ‎03-16-2015

Hi,

I can say again, I have NO PROBLEM with it when dowsnloading using browser or IDM. What is your borwser ? Change to

different browser may help.

Regards.

BH
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RocketLife · ‎03-18-2015

Hi Mike.

Please uninstall HP Photo Creations and download a fresh version from the main download site, www.hp.com/go/hppc. (Uninstalling won't affect your saved projects.)

If the connection problem persists, please contact our customer support team at hpsupport@rocketlife.com. Sometimes other software on your computer can interfere with the connection, so they can help you track that down.

Thank you,

RocketLife

P.S. to Banhien — I believe Mike was referring to the connection HP Photo Creations makes to the Internet for ordering, not the initial download.

RocketLife, developer of HP Photo Creations

mike6 · ‎04-03-2015

problem is fixed google is my default browser and still is after the fix from hp photo shop support response to my question . had to reset my IE went to tools then internet options then advance tab then bottom right to RESET . RESARTED IE and every thing worked. note that i had internet connection though google but when i open IE would not open yahoo page . all this worked correctly after the RESET.

maz1966 · ‎11-09-2016

I have uninstalled the photocreations then reinstalled via the lnk as advised i am still recieving an error message with a code number

RocketLife · ‎11-09-2016

Hi Maz.

What is the error code?

Searching for "error" at RocketLifeSupport.com will show a list of errors and solutions.

Please let us know,

RocketLife

RocketLife, developer of HP Photo Creations

elumalai7 · ‎09-01-2019

Thanks for your updating file. I am using this product , its really great work from the developer coz its user friendly.

Thanks

p-p-1_2 · ‎01-03-2020

error number 12029