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- Mobile Printing & Cloud Printing
- hp service menu reset password

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02-04-2020 07:44 AM - edited 02-04-2020 07:46 AM
Hello,
I understand that you own an HP LaserJet printer and have a problem with the password for the Embedded Web Server (EWS). So without the exact model I can't help you in the best way.
What is the exact model of your printer (e.g. CB747A)?
To locate this Product Number P/N: this document.
What operating system are you under? (e.g. Windows 10 or macOS 10.14)
Don't hesitate to ask us if you need us.
Best regards,
02-11-2020 02:55 AM
Hello,
I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.
I remain at your disposal in case of need.
Best regards,