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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
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A warm welcome to HP Support Community!
I believe it's prompting for the printers Wi-Fi direct password, the Wi-Fi direct password should be available on the Wi-Fi Direct information report. Let's try these steps:
1.) On your printer control panel, check if the 
Wi-Fi Direct light and icon are on. If the 
Wi-Fi Direct light on the printer control panel keeps blinking, press the Wi-Fi Direct button once. The light will stop blinking and stay on.
2.) Press the Information button 
to print a report that includes the Wi-Fi Direct name and password.
Refer steps below "Setting up Wi-Fi Direct (Apple iPhone and iPad)" from this document.
You may also use HP Smart App and and HP Auto wireless connect feature to connect the printer to your home wireless network. Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button 
and the Cancel button 
at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and install HP Smart App on your iPhone from here.
3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
Refer to this video for detailed instructions.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
HP Recommended
A warm welcome to HP Support Community!
I believe it's prompting for the printers Wi-Fi direct password, the Wi-Fi direct password should be available on the Wi-Fi Direct information report. Let's try these steps:
1.) On your printer control panel, check if the Wi-Fi Direct light and icon are on. If the Wi-Fi Direct light on the printer control panel keeps blinking, press the Wi-Fi Direct button once. The light will stop blinking and stay on.
2.) Press the Information button to print a report that includes the Wi-Fi Direct name and password.
Refer steps below "Setting up Wi-Fi Direct (Apple iPhone and iPad)" from this document.
You may also use HP Smart App and and HP Auto wireless connect feature to connect the printer to your home wireless network. Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button and the Cancel button at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and install HP Smart App on your iPhone from here.
3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
Refer to this video for detailed instructions.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
3
0
0
HP Recommended
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