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i have windows 10 and i forgot my main accounts password and i really need to find it because i cant download anything without this password

2 REPLIES 2
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You listed both windows 11 and 10.

You wrote you were unable to download but you posted your problem in the Cloud Printing forum.

 

If your laptop runs windows 10 S then you can only download from the Microsoft Store no matter what password you use.

 

Can you explain your problem and provide the model or name of the device?


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i forgot the admin password so if i want to download an app it will ask me for it
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