iPhone or iPad cannot connect to 4152e

[Vee7779]

Need help while trying to setup my iPhone 12 and 2021 iPad to the 4152e All In One series printer they won’t connect. It literally gets to the last step connecting to mobile etc and it won’t connect. Please help. 

[Echo_Lake]

@Vee7779

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
• Are you getting any error messages while connecting to the printer?
• Is your printer connected to the wireless network or wired network?

While you respond to that, let's try these steps: 

Make sure the printer and your Apple device are connected to the same wireless network.

1. On your Apple device, make sure Wi-Fi is turned on and there is a checkmark next to the name of your local Wi-Fi network. If you are connected to a different network, tap the name of your network to join it.

2. Check the printer network connection status.

   • Printers with a touchscreen control panel: Touch the Wireless icon  or open the Network Settings or Setup menu to view the network connection status.

   • Printers without a touchscreen control panel: Press the Wireless  and Information  buttons at the same time, or press the Wireless  and Start Copy Black  buttons at the same time. A Wireless Test Report prints with the network connection status.

   The printer connection status should be Connected or Ready. If it is not, continue with these steps to connect your printer to the network.

3. Place the printer within range of the Wi-Fi router signal, and then connect it to the network.

   • Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password.

Print from your Apple device:

1. Make sure the printer is turned on, cartridges are installed, and the paper you want to print on is loaded in the correct paper tray.

2. Open the item you want to print, and then tap the Share icon ( or ).

3. Tap Print or the Print icon .

4. Select your printer, and then change print settings such as paper size, number of copies, or page range. Available settings depend on the app you are printing from, the print job type, and your printer.

5. Tap Print.

Hope this helps! Keep me posted for further assistance.
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