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‎10-25-2020 04:32 PM - edited ‎10-27-2020 12:29 AM

HP Recommended
Product: HP OfficeJet Pro 8625
Operating System: macOS 10.15 Catalina

This printer has been reliable for years.  Now all of a sudden there is a screen that pops up when I try to print saying "inkjet3.driver will damage computer".  Not sure what to do. There's no way to contact HP it seems. Never had this happen before.  There doesn't seem a way to contact HP.  I hope someone finds the solution.

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32 people had the same question
3 REPLIES 3

‎10-26-2020 06:12 AM

HP Recommended

I manage a fleet of 90 macs and one just had the same message pop up. I'd like to know what this is and how to deal with it before the other 89 suddenly can't print probably sometime in the next three hours.

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‎10-27-2020 12:26 AM

HP Recommended

Did you find out the solution?

1 person found this reply helpful
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‎10-27-2020 04:05 PM

HP Recommended

I think I figured out a solution. I went to the HP site and just re-downloaded the updated driver for my HP model printer. Followed the process and prompts. I removed any files it told me would damage my computer (there were 2). Once I did that printed the document (of course after it told me two of my ink cartridges needed replacing lol). I run a MacBook Air ps. 

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